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Wi Outside – Privacy Policy

Last Updated: 16/11/2025

Wi Outside (“we,” “us,” “our”) operates the Wi Outside mobile application (the “App”). This Privacy Policy describes how we collect, use, and protect your information when you use our App on iOS (Apple App Store) and Android (Google Play Store) devices.

By downloading or using Wi Outside, you acknowledge that you have read and agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When creating an account or using App features, we may collect:

  • Full name
  • Email address
  • Profile photo (optional)
  • Event details you upload, including posters, descriptions, and location
  • Messages, feedback, and support requests
  • Payment information handled securely through Stripe (we do NOT store card numbers)

1.2 Automatically Collected Information

We may collect:

  • Device model, operating system, and app version
  • IP address and general location
  • App usage data (screens viewed, features used)
  • Crash logs and performance analytics

This information helps us improve App stability and user experience.

1.3 Location Data (Apple & Google-Compliant Disclosure)

With your permission, we may collect:

  • Precise location (GPS) to show nearby events
  • Approximate location for general event recommendations

You can enable or disable location access at any time in your device’s Settings.

1.4 Social Logins

If you sign in using Google, Apple, or Facebook, we receive only the information these services allow, such as:

  • Name
  • Email
  • Profile photo (optional)

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Display events near your location
  • Allow you to upload and manage your events
  • Process payments securely through Stripe
  • Send push notifications (e.g., event reminders, updates)
  • Improve App performance and user experience
  • Prevent fraud, abuse, or violations of our Terms

We do not sell your personal information.

3. Payment Processing (Stripe)

Wi Outside uses Stripe, a secure PCI-DSS compliant payment processor, for:

  • Paid sponsors
  • Paid features

What Stripe collects:

  • Cardholder name
  • Card number
  • Billing address
  • Transaction details

What Wi Outside does NOT collect or store:
❌ Credit card numbers
❌ CVV codes
❌ Sensitive payment information

Stripe’s privacy policy applies to these transactions.

4. Sharing Your Information

We may share your information only with:

4.1 Service Providers

Trusted partners who assist with:

  • Hosting and storage
  • Analytics (e.g., Firebase)
  • Push notifications
  • Authentication and security
  • Payment processing (Stripe)

4.2 Legal Compliance

If required by law, subpoena, or government request.

4.3 Business Transfers

If Wi Outside is sold or merged, data may transfer to the new owner—but will remain protected.

We never share your data with advertisers for tracking across other apps.

5. Your Rights & Controls

You can:

  • Access your personal information
  • Update your profile
  • Delete your account at any time
  • Turn off location permissions
  • Disable notifications
  • Request deletion of your data

To make a request, contact our support team at the email listed below.

6. Data Retention

We retain your information only as long as needed to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

When you delete your account, your personal data is removed or anonymized within a reasonable timeframe.

7. Security

We use industry-standard security measures:

  • Encryption (TLS)
  • Secure servers
  • Limited employee access
  • Stripe secure payment processing

While we take every precaution, no method of transmission is 100% secure.

8. Children’s Privacy

Wi Outside is not intended for children under 13.
We do not knowingly collect personal data from children.
If we discover such data, it will be deleted immediately.

9. International Data Transfers

Your information may be stored and processed in:

  • The United States
  • The Caribbean
  • Other countries where service providers operate

By using the App, you consent to international data transfers.

10. Compliance With Apple & Google Policies

This policy complies with:

  • Apple App Store Review Guidelines
  • Google Play Data Safety Requirements
  • GDPR principles (where applicable)
  • Caribbean data privacy expectations

We clearly disclose:

  • What data we collect
  • Why we collect it
  • How users can opt out
  • How to request data deletion

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
If major changes occur, we will notify you through:

  • In-app alert
  • Email
  • Updated App Store listing

Your continued use of the App confirms acceptance of updates.

12. Contact Us

If you have any questions, concerns, or requests, contact us at:

Wi Outside Support Team
Email: support@wioutside.com
Website: www.wioutside.com